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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Shrout

July 1, 2026

5  out of  5
rating by Kim Shrout
"Cayla Was informative and fast and efficient with questions about my account today"
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Tami Ludwig

June 24, 2026

5  out of  5
rating by Tami Ludwig
"Carla at State Farm is awesome, she is so helpful. They are very open about their products and prices. So glad I found State Farm, and of course Cayla."
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Chris Bristow

June 23, 2026

5  out of  5
rating by Chris Bristow
"I spoke to Emma in the Lexington office and she was fantastic!! She made calls for me and kept me up-to-date in everything that was going on. She was very thorough
and very nice.I appreciated talking with her."
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Tina Tully

June 10, 2026

5  out of  5
rating by Tina Tully
"Cayla is always so nice and takes care of what I need done."
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Ashley Watson

June 2, 2026

5  out of  5
rating by Ashley Watson
"Ramona was a great help! She explained everything in detail and ensured everything was ready for me when I arrived. Communication was excellent. Everyone is very genuine at this State Farm location! Highly recommend!"
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Brittany Perdue

June 2, 2026

5  out of  5
rating by Brittany Perdue
"Spoke with Cayla n she was amazing super nice very friendly n helpful!"
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rhonda peeps

May 28, 2026

5  out of  5
rating by rhonda peeps
"Cayla was very respectful and helpful. thanks!! i like my insurance company"
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Scotty Schwallie

May 22, 2026

5  out of  5
rating by Scotty Schwallie
"I have a great experience with Cayla today and paying my insurance. It goes without saying I have a great experience every time I deal with my insurance company, no matter the problem or what I need done they always help me and give me a great solution. Cayla was nice, polite and easy to talk to as well as anyone I have dealt with at Bethany Hicks State Farm. I hope to always keep doing business with them."
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Cara Doyle

May 21, 2026

5  out of  5
rating by Cara Doyle
"Thank you Ramona Swim for your quick service and guidance on the coverage of our home! State Farm is the best!"
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Nick Groves

May 20, 2026

5  out of  5
rating by Nick Groves
"Kayla is awesome! Very helpful!"
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Jannifer Mason

May 14, 2026

5  out of  5
rating by Jannifer Mason
"Cayla was very polite and easy to work with, helped me with my issue very quickly. She's a joy to talk to, kudos to who hired her."
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Brittany Michelle

May 13, 2026

5  out of  5
rating by Brittany Michelle
"Shew was very kind and professional!"
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Josh Anders

April 27, 2026

5  out of  5
rating by Josh Anders
"Cayla was great and done exactly what needed done. Very fine lady to work with."
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RickyMichelle Gill

April 6, 2026

5  out of  5
rating by RickyMichelle Gill
"Jaclyn was very helpful and professional i Want to take a minute and thank her for taking care of my needs"
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Justin Cannon

April 6, 2026

5  out of  5
rating by Justin Cannon
"Cayla did a awesome job helping me get my stuff swapped over on my car insurance"
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Jevon Parker

March 26, 2026

5  out of  5
rating by Jevon Parker
"Cayla was awesome, polite, and professional and even asked about my day. She helped so much thanks Caylab"
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Gouchberg Farms

March 19, 2026

5  out of  5
rating by Gouchberg Farms
"Cayla is great and very fast and efficient! Very personable and professional! Thanks Cayla for the help switching over vehicles!"
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Codie Bevens

March 11, 2026

5  out of  5
rating by Codie Bevens
"Cayla helped me today solve a small issue, she was very nice and super helpful! I recommend her services 👌"
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Fonda Childers

March 11, 2026

5  out of  5
rating by Fonda Childers
"Love my State Farm Family called to make a payment Cayla answered always a joy to talk with her and the rest of the gang 😊"
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Todd Wiley

February 19, 2026

5  out of  5
rating by Todd Wiley
"Ramona and Cayla are always super helpful and they are the reason that I do business at this agency. My interactions with the other staff members has always been excellent as well. If you are looking for an insurance agency that will take good care of you this is the place. They know their stuff and I would highly recommend them to anyone."
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Julia Rawlings

February 12, 2026

5  out of  5
rating by Julia Rawlings
"Great customer service - very polite, friendly and knowledgeable staff who completed my new policy within a few minutes."
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Elian Gonzalez

October 22, 2025

5  out of  5
rating by Elian Gonzalez
"I had the pleasure of working with Blake Conley and I can say that he did an amazing job for my fiance and I. We went to a dealership to buy a new vehicle and Blake stayed on the phone with us to help us with any questions or concerns we had. He also helped us get a really good price on insurance as well!! I can truly say he goes above and beyond for his clients."
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Erica Kegley

September 30, 2025

5  out of  5
rating by Erica Kegley
"Cayla was awesome to work with! She provides me with all the information I needed and got me the best deal!"
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Erica Conley

September 26, 2025

5  out of  5
rating by Erica Conley
"wonderful customer service !"
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Shaun Watkins

September 5, 2025

5  out of  5
rating by Shaun Watkins
"Taylor helped me with my quote and was very professional. I took my insurance out with state farm the same day and was insured instantly."